Thanks for nothing, Britni

Sounds like they gave some serious thought to my email. Wow. Glad I took the time. Grrr.

countertopcollectionUSA@kitchenaid.com to me
Show options 10:00am (3 minutes ago)

Thank you for visiting the KitchenAid website and allowing us to respond to your inquiry.

KitchenAid does not recommend using copper bowls or copper bowl inserts with our products. KitchenAid does not manufacture the product, therefore we cannot guarantee the product will meet our standards. Also, because we do not manufacture the product, it may cause damage to your mixer unit. As a result, using these products will void the warranty. In addition, some copper compounds can be toxic if not used and/or cleaned properly.

Because we do not recommend that copper products be used with a KitchenAid Stand Mixer, we do not provide information as to where they can be purchased.

If you have any further questions, please feel free to contact our KitchenAid Customer Satisfaction Center at 800-541-6390. Our hours are 8am to 8pm Monday-Friday and 10am to 5pm(EST) on Saturday.

Thank you for contacting KitchenAid and giving us the opportunity to assist you.

Britni
Communications Coordinator
KitchenAid Customer Satisfaction Center

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